Creating Public Value by Mark Moore

Random Notes

Being a sucsessfull Public Manager: "Initiating and reshaping public sector enterprise in a way that incresses their value to the public in both the short and long term" . Or managing a public sector enterprises in a way that increses public value.

Traditional Goal of a ppublic sector manager is to" Achieve the legislative mandated goals and objectives of theire organization as efficently and effectivly as possible"

Role of Privite Manage: Please Indivisual consumer

Role of public manager: Please the colloctive asperation of the people as described by democraticly edllected representatives

Public Managers must provide foe effective and efficent delevery of service that offers fair distribution of privlagers and burdens

Importance of organizational adabtability, As and institution becomes efficent, it developes continuite but this continuity can be used as an excuse to resists change

Axiom: Value is rooted in the desiers and perceptions of individulas, public sector managers seeking value must "satisfy some kind of desier and operate in accordence withsome kinds of perceptions

Desire is based on citisens desiers expresed throght repersenative governmnet

Perceptions are based on public expectations that public agencies operate efficently and effectively as well as justice and fairness

Addressing and appeling to these desiers and perceptions helps protect them from political cuts

Chapter 3